Job Description
As a Chat and Email Agent, you’ll handle customer inquiries through chat and email. You’ll assist customers with troubleshooting, provide technical support, and help resolve issues efficiently. This role requires excellent communication skills and a customer-focused attitude.
Job Responsibilities
- Respond to customer chats and emails promptly and professionally.
- Help troubleshoot and solve technical and non-technical issues.
- Document customer interactions accurately in the system.
- Provide product knowledge and guide customers on solutions.
- Collaborate with the team to ensure smooth workflow.
Job Requirements
- High School diploma or equivalent.
- 3+ years of customer service experience.
- Good technical skills, including familiarity with Salesforce (preferred).
- Strong communication skills (written and verbal).
- Excellent problem-solving abilities and attention to detail.
Benefits - Competitive salary.
- Flexible working hours.
- Paid time off and health benefits.
- Opportunities for training and career growth.
How to Apply
Submit your application online through our career portal:
LINK FOR APPLY
Apply Link
https://www.indeed.com/jobs?q=customer+service&l=&from=searchOnDesktopSerp&vjk=2b4c76611dffd0ae
About the Company
Corsair is a leading global provider of high-performance gear for gamers, content creators, and PC enthusiasts. Established in 1994, Corsair has consistently set the benchmark for quality and innovation in the tech industry, offering a wide range of products, including gaming peripherals, PC components, and complete gaming setups.
With a commitment to delivering cutting-edge technology, Corsair's portfolio includes mechanical keyboards, gaming mice, custom cooling solutions, streaming equipment, high-performance memory, and power supplies. Corsair empowers users to enhance their gaming and creative experiences by providing reliable and versatile tools tailored to modern demands.
Key Highlights:
- PC Components: High-performance RAM, SSDs, power supplies, and custom cooling solutions.
- Gaming Peripherals: Mechanical keyboards, gaming mice, headsets, and controllers designed for competitive gamers.
- Streaming Gear: Studio-grade microphones, lighting, and video capture equipment through its Elgato brand.
- Custom PC Solutions: Pre-built gaming PCs and DIY components for enthusiasts.
- RGB Innovation: Pioneering customizable RGB lighting across its product lineup.
Corsair's dedication to innovation and customer satisfaction has cemented its reputation as a trusted brand in the gaming and tech community. With a focus on quality, performance, and aesthetics, Corsair continues to lead the way in delivering products that inspire creativity and elevate gaming experiences.
